Blanchard, Ken
Raving fans!
Harper Collins, 1998. Paperback, nice condition.
Ken Blanchard: Raving fans!: a revolutionary approach to customer service.
Co-author Sheldon Bowles.
Includes tips and innovative techniques to deliver stunning customer services.
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ISBN: 978-0-00-653069-5,9780006530695
Blanchard, Ken
Raving fans!
Bestillingsnummer: DAB 300-26875
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